Did they charge before access? I would honestly expect such systems to fail, forever, for the same reason free iOS apps with in-app purchases are vastly more profitable than paid apps. There's no chance to build trust if you charge up-front, and why would I pay if I have zero trust? It's easier to leave and look elsewhere, leading to tons of results are useless, and it seems reasonable to assume the site that's charging for access is just as likely to be useless.