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A comment on I emailed the CEO of T-Mobile and he killed my contract. Parent comment

Re:I emailed the CEO of T-Mobile and he killed my contract by Denvercoder9 on Saturday October 05, 2013 @04:06PM (#6501882)
You missed the part where the CEO announced that he wanted to focus on customer service and put his e-mail address for anyone with problems to personally contact him?
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