I interned in a french company a couple years ago, and was surprised to discover what the company's computer setup was. You had the usual windows XP, but you couldn't install anything on it: they had this system where you had to call IT, tell them what software you wanted, then they would deploy it to your computer. They would also do nightly backups of your systems, and all that jazz. Half of the time, it didn't work, so you had to call IT and they'd come troubleshoot. All in all, I have no trouble believing that factoring in the IT support behemoth and, the TCO was vastly more that $1000.