All other companies (especially US based ones, which are almost all) are involved in the whole NSA thing. Surface 1 wasn't successful yes, can't tell about 2. Windows 8 sales aren't bad on desktop, let's wait how surface 2 does. Windows Phone doing better and better (yes, after really lame start).

I am not saying MS is doing everything right or didn't make mistakes but they are (slowly) learning and adopting. And since it's Microsoft they have a long breath.