Re:Ask HN: Converting Subscribers to Users?
by oglo on Tuesday September 24, 2013 @01:13PM
(#6439223)
My service is about iOS Games. Its a discovery service.
onion2k mentioned the 'playing with new stuff' part as well. But, I guess you're right, unless I dont somehow communicate with them, I'd never know.
And for communication, your link looks great. Right now, I am using Signals by Hubspot to keep track of emails and user behaviour. It does almost the same thing as well. Will try the tips part as well. Thanks!
1. Personally write or use something like http://www1.toutapp.com/ to reach out to the subscribers and see if you can get a 5 min phone call or something. Worst case, send them a survey and provide $5 starbucks card as an incentive. 2. Write content (tips/tricks) email each week and send out
For some people (including myself) I want to play with new tools. For others, it might be a pricing/feature/who knows - which is why you should talk to them