I would be willing to bet the hospital you work at is paying several million a year for their EMR and all sorts of smaller contracts that probably nobody knows about. One of those contracts probably supports the integration you are looking to do and has not been configured yet because it has not went high up enough the food chain. I think you are better off asking contacting the IT department of the hospital and have them log a ticket to the EMR provider (probably Cerner or Epic) and have them look at it before getting too invested.