Re:Dark Patterns - User Interfaces Designed to Trick People
by netcan on Saturday August 31, 2013 @05:55AM
(#6306367)
Taking your point, I wonder if honestly would be a better policy.
Credit Cards essentially cost paypal more. A more honest solution might be pricing in the cost of credit card transactions fees and chargeback/fraud risk to the customer. I have no doubt this would be bad for conversion rates. It introduces huge friction, going from 0 cost to small percentage costs.
The way they do it now allows users to segment themselves. If you have a strong preference for using credit cards, it's available. If not, well then paypal does. They choose if you don't.
It's like an opt out system. In a lot of cases, thats a good system. For example, I think organ donation should use that system.
Re:Dark Patterns - User Interfaces Designed to Trick People
by abalone on Sunday September 01, 2013 @04:52AM
(#6309564)
The PayPal equivalent would be if you had to opt-out of organ donation every morning and it never remembered your preference. That is a bad faith system.
Credit Cards essentially cost paypal more. A more honest solution might be pricing in the cost of credit card transactions fees and chargeback/fraud risk to the customer. I have no doubt this would be bad for conversion rates. It introduces huge friction, going from 0 cost to small percentage costs.
The way they do it now allows users to segment themselves. If you have a strong preference for using credit cards, it's available. If not, well then paypal does. They choose if you don't.
It's like an opt out system. In a lot of cases, thats a good system. For example, I think organ donation should use that system.