Bank of America adds someone to my account

Posted by petegrif on Sunday August 25, 2013 @03:57PM
from the self-post dept.

Imagine my surprise when my wife logs into our 'secure' BofA online banking site and discover that (i) I am not longer on the account but that (ii) someone I have never heard of is now a named account holder. Never fear, however, because when I reported this disturbing fact to BofA then assure me that they have people working on such account problems 9-5 Monday to Friday. Good to know. I can now relax for the remainder of Sunday.

( 5 comments | 12 points | on HN )

Re:Bank of America adds someone to my account by ig1 on Monday August 26, 2013 @10:54AM (#6277411)

Have you called their fraud line ?

[ Parent | on HN ]

Re:Bank of America adds someone to my account by _ology on Saturday August 31, 2013 @08:17PM (#6308599)

Good ol' maliciously incompetent B-of-A!

[ Parent | on HN ]

Re:Bank of America adds someone to my account by Questioneer on Sunday August 25, 2013 @09:46PM (#6274683)

I would report this to any other financial services you may use, including your employer. While it could be a simple hack and drain, there could be more going on.

[ Parent | on HN ]

Re:Bank of America adds someone to my account by petegrif on Monday August 26, 2013 @01:12AM (#6275313)

Absolutely right.

[ Parent | on HN ]

Re:Bank of America adds someone to my account by Questioneer on Monday August 26, 2013 @05:40PM (#6280103)

Would you be willing to follow-up for us? Positive/Negative ramifications, lessons learned?

[ Parent | on HN ]