Groupon sales rep threatens restaurant with negative Yelp reviews

Re:Groupon sales rep threatens restaurant with negative Yelp... by SimHacker on Sunday August 18, 2013 @07:23AM (#6232366)

Nothing could compare to the positive publicity and support that Sauce is getting from the community for going public about the extortion instead of seeking private compensation. No way could Groupon could have offered them any "deals" that would bring them as much good publicity and customers as this event will. And it would be unethical for Sauce to seek compensation for keeping it private.

What you suggest is more like extorting Groupon back by insisting on compensation for keeping quiet about the extortion -- instead of warning other businesses and customers about Groupon's criminal activities, and preventing it from happening to others in the future.

Obviously Sauce is not the only company who suffered from Groupon's extortion, and I'm sure Andy Johnston is not the only extortionist working at Groupon. Sauce keeping it under their hat in exchange for a free Groupon deal would be unethical and idiotic.

Groupon deals don't even work well, and Sauce already wanted nothing to do with them.

[ Parent | on HN ]

Re:Groupon sales rep threatens restaurant with negative Yelp... by mathattack on Sunday August 18, 2013 @09:59AM (#6232667)

Good points. I wasn't thinking extortion in return, I was thinking, "Give them a chance to fix it before going public." I'd always like to fix a problem before a client goes public. And this would put the onus on the company to make sure that any bad reviews get taken down, rather than having to work through Yelp.

[ Parent | on HN ]