Re:Dear American Airlines...
by sammyo on Monday May 18, 2009 @09:10AM
(#614897)
I use the AA site fairly often and am far from in love with it but I don't care at all for the re-design. AA for me is work, sometimes painful work if I need a booking for a bad family issue. A pretty island that I'll never get to visit will often annoy. I want all the functionality immediately at hand, lots of dense information is useful. They have, over the years, improved the date handling so it's usually two clicks. Clicking through a few pages of options gets to the information needed, it's often a long list of possible flights, but I'd really be unhappy if it was filtered and niced up so I missed an option. Now his design for AAHappyBubbleVaca.com would be just right.... (oh, sorry for the snark)
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