Re:Observations from a Tipless Restaurant
by dragonwriter on Tuesday July 30, 2013 @06:00PM
(#6130332)
> So, it's a fine goal. Does that mean we scrap the goal because of one problem?
No, but we could, instead of the tipping culture, just handle it like every other area of economic endeavor: customer willingness to pay the business is driven by the business's performance in meeting the customer's needs, and the business's willingness to pay the employee is driven by the employee's performance in meeting the customer's needs.
There's no need of a special case solution for restaurant waitstaff when there is already a general solution to acheiving the goal that does not have the problems at issue.
No, but we could, instead of the tipping culture, just handle it like every other area of economic endeavor: customer willingness to pay the business is driven by the business's performance in meeting the customer's needs, and the business's willingness to pay the employee is driven by the employee's performance in meeting the customer's needs.
There's no need of a special case solution for restaurant waitstaff when there is already a general solution to acheiving the goal that does not have the problems at issue.