Re:Observations from a Tipless Restaurant
by Gormo on Tuesday July 30, 2013 @05:53PM
(#6130297)
As an American living in the US, I also find the "is everything OK?" interruption to be especially annoying.
One thing I've noticed, though: this happens in chain restaurants regularly, but in smaller, independent restaurants only rarely.
It's not really cultural: I think it's a product of the disconnect that naturally occurs when people without any feet-on-ground presence are making policies to be followed by the staff, and the other end of the feedback loop isn't isn't in place.
One thing I've noticed, though: this happens in chain restaurants regularly, but in smaller, independent restaurants only rarely.
It's not really cultural: I think it's a product of the disconnect that naturally occurs when people without any feet-on-ground presence are making policies to be followed by the staff, and the other end of the feedback loop isn't isn't in place.