Re:Bot wars - The arms race of restaurant reservations in SF
by Aloisius on Thursday July 25, 2013 @04:49AM
(#6101503)
Given this place has a line outside of it well before it opens on the off chance someone cancels, removing reservations would mean everyone would have to wait for a table.
I can't think of a worse customer experience than taking someone on a date, waiting in a congested line outside at night for 45 minutes only to be told that there are no tables available.
Not getting a reservation on the other hand just means that I can just go somewhere else.
I can't think of a worse customer experience than taking someone on a date, waiting in a congested line outside at night for 45 minutes only to be told that there are no tables available.
Not getting a reservation on the other hand just means that I can just go somewhere else.