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A comment on The unprofitable SaaS business model trap. Parent comment

Re:The unprofitable SaaS business model trap by andrewcamel on Wednesday July 24, 2013 @03:11PM (#6098379)
You said annual?
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Re:The unprofitable SaaS business model trap by rgrieselhuber on Wednesday July 24, 2013 @09:10PM (#6100301)
Yes. Are you saying that annual retention (not churn) of <20% is considered strong?
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Re:The unprofitable SaaS business model trap by andrewcamel on Friday July 26, 2013 @05:48AM (#6107360)
Sorry I meant churn, but >80% annual retention is very good. 98% annual retention is unheard of in pretty much any decently sized business I've seen.
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