Re:How To Not Kill Your Retention
by manume on Tuesday July 23, 2013 @06:07AM
(#6089113)
Definitely a very valid point that is worth reiterating! Especially true for consumer products which are older than 3 months (by then they should have learned that this is best practice) and which have lots of similar competitors (which, at least in my case, lowers the threshold of "screw it, I wanted to try this other product anyways" if something doesn't work).
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Re:How To Not Kill Your Retention
by lassecausen on Tuesday July 23, 2013 @06:10AM
(#6089119)
Yes, very few consumer products nowadays are that essential that people will struggle with hurdles like that