Abolish Tipping: It's bad for servers, customers and restaurants

Re:Abolish Tipping: It's bad for servers, customers and rest... by marcooda on Wednesday July 17, 2013 @02:18AM (#6056357)

No formal rules around Tipping in Australia, but some places of service (cafes, restaurants, etc.) have tip jars as a "donation or gift" rather than the norm.

You work in hospitality, you get a minimum wage, usually $10-$30/hr depending on your position/experience etc. and usually the tips are evenly dispersed to all staff who worked that shift as one customer may tip $20, compared to $2 tips or $0 from other customers. Kinda see it as a end-of-shift bonus if you get $20 worth of tips to take as cash in hand.

[ Parent | on HN ]

Re:Abolish Tipping: It's bad for servers, customers and rest... by stonith on Wednesday July 17, 2013 @02:26AM (#6056379)

Anecdotal, but I've found the quality of restaurant service in Australia is far below that of the US - there is little incentive for servers to do anything but the absolute minimum. I do think this is because there isn't a tipping culture here.

I frequently eat with someone who orders something like a hamburger with no butter on the roll, and maybe 30% of the time he will receive butter on it anyway, because the servers don't pay much attention. When we holidayed in the US, this didn't happen a single time, and we attributed that to the fact that if a server messes up an order like that, they're risking their tip.

[ Parent | on HN ]

Re:Abolish Tipping: It's bad for servers, customers and rest... by jordanthoms on Wednesday July 17, 2013 @04:12AM (#6056660)

I've noticed this also coming from New Zealand to the US - there is a distinct difference in restaurant service here, and also in people's expectations for service.

[ Parent | on HN ]