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Re:Linus on "acting professionally" by wozniacki on Tuesday July 16, 2013 @09:59AM (#6051871)
There's a ton of research on how written communications (especially with relative anonymity, etc.) can lead to cascading flamewars and so forth without anyone setting out to troll or be outrageous.

Genuinely interested in this research. Care to cite?

Re:Linus on "acting professionally" by podperson on Tuesday July 16, 2013 @04:10PM (#6054412)
I'm not an academic so I can't reel off citations from memory (my wife can but I don't have her handy).

Here's a quick example thanks to google:

http://www.wired.com/science/discoveries/news/2006/02/70179

But this is a drop in the bucket.