How upgrading to Google Apps for Business killed my company's email for 6 hours

Re:How upgrading to Google Apps for Business killed my compa... by ValentineC on Monday July 08, 2013 @08:40AM (#6006421)

Would you have any idea who we're able to contact about this? I'm involved in a registered UK charity and we were looking to use Google Apps before, but can't justify the monthly cost of $5 per account.

Thanks!

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Re:How upgrading to Google Apps for Business killed my compa... by shrikant on Tuesday July 09, 2013 @05:15AM (#6011780)

Sorry for the misleading information, chaps.

I asked the organisation, and found out that it's not an official programme in the UK. The only one they have here is Google Grants for AdWords - http://www.google.co.uk/grants/.

Basically, an enterprising IT volunteer had set them up with vanilla Google Apps back when it was still free for small business and had a 50 user limit, and they just got grandfathered in to the new Apps for Business. They've never had any problems with the user or space limit since they just use the setup for email, analytics and AdWords campaigns and only have about 4-6 people "working" there.

Apologies again.

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Re:How upgrading to Google Apps for Business killed my compa... by ValentineC on Tuesday July 09, 2013 @12:09PM (#6013355)

Ah. The offering used to be called Google Apps for Domains back when users could still sign up for free 100/50/10-user-limit accounts. Google Apps for Business, in some of our minds, is the post-December 2012 paid service.

Here's a link comparing the free edition with Google Apps for Business: http://support.google.com/a/bin/answer.py?hl=en&answer=17512...

Thanks for getting back to us though!

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