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Re:Dear ISP: Here's why your pricing is unfair by logn on Saturday June 29, 2013 @03:00PM (#5963418)
Thanks. I guess you'll then take into account the variable bandwidth and charge me accordingly each month? Perfect.

-Your customer

Re:Dear ISP: Here's why your pricing is unfair by JensenDied on Saturday June 29, 2013 @03:04PM (#5963436)
That is what having an SLA ought to be for. OP paying for "up-to" service doesn't really have grounds here for either of these.