Re:Spolsky: Why Circuit City Failed, and Why B&H Thrives
by octane on Wednesday May 06, 2009 @12:10AM
(#595169)
Chances are during that time your income went up too, and you were no longer someone who really gave a shit about a $20 difference on a piece of gear and were willing instead to pay that $20 or whatever it was to an outfit like newegg to make sure their excellent service continued.
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