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Re:Buying the new MacBook Air by polarix on Wednesday June 19, 2013 @03:19AM (#5904143)
APPLE technique: (?)

- Ask

- Pause

- Probe / Pick

- Listen

- Elaborate

per http://www.exforsys.com/career-center/facilitator/core-skill...

"An effective facilitator does not just end at asking effective questions. Proper timing and accurate delivery are also important. For a good and effective facilitation, the APPLE technique might work best. APPLE is the acronym for asking the question, pausing to allow the participants to comprehend the question and think of an answer, picking a member to provide an answer, listening to the answer provided, and expounding or elaborating more on the answers given. More importantly, listen to the answers of the questions you asked."

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