Re:Buying the new MacBook Air
by kerkeslager on Tuesday June 18, 2013 @11:24AM
(#5899770)
This isn't just an ethical way to do business--it's also profitable. The OP seems to be a very satisfied customer. Apple may have lost $750 (gross) on this one purchase, but over the next 10 years will likely make much, much more than $750 on the OP's future purchases, which the OP might not make if he/she were a dissatisfied customer.
This seems obvious, but many businesses don't seem to understand this.
This seems obvious, but many businesses don't seem to understand this.