Re:Dropbox is Down
by post_break on Thursday May 30, 2013 @10:23AM
(#5792647)
Dropbox has the worst customer support. Hear me out. They go down, they come back up. They just pretend like nothing happened. Very rarely do we get a look into what happened and their reaction times are pathetic. There is no point in having a DropboxOPs Twitter handle if you've been down for 30 minutes and haven't tweeted a single thing. Grumble grumble. Someone who uses Dropbox in a work environment such as myself grows to hate dropbox every outage even though when it works it's the best game in town.
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Re:Dropbox is Down
by chakalakasp on Thursday May 30, 2013 @11:26AM
(#5793070)
Be your own cloud (that phrase makes me chuckle, like rebranding the word server); get a Synology NAS, grab their cloud app for Android, iPhone, and desktop, enjoy a glass of fine scotch. Now when it goes down its your problem and you are tech support.
Re:Dropbox is Down
by post_break on Thursday May 30, 2013 @11:36AM
(#5793136)
I can't just go and install those where my servers are located.
Re:Dropbox is Down
by chakalakasp on Thursday May 30, 2013 @03:37PM
(#5794702)
Do you have home Internet? I mean, you can install those on just about any network so long as you have the permissions to open ports on the router. Synology cloud app keeps track of dynamic IP addresses and your cloud app knows where to connect even without using a service like no-ip.
Re:Dropbox is Down
by will_brown on Thursday May 30, 2013 @10:28AM
(#5792692)
I recently did an HN Poll on cloud storage preference (https://news.ycombinator.com/item?id=5781299) very few people participated but Dropbox lead the poll 3-1 (only 11 votes total but still, 6 to Dropbox), mind saying which cloud storage you prefer, thanks.
Dropbox is great but not much better than more secure solutions like Spideroak. I only use Dropbox for its api and decent clients. Edit: if we had open protocols instead, we would not get this vendor lockin with all the Dropbox-only applications. Still Dropbox is a great product.
Re:Dropbox is Down
by dangerlibrary on Thursday May 30, 2013 @01:20PM
(#5793810)
...rsync?
Re:Dropbox is Down
by post_break on Thursday May 30, 2013 @10:35AM
(#5792741)
I prefer Dropbox, just not when it goes down like this.
Re:Dropbox is Down
by bitonomics on Thursday May 30, 2013 @12:35PM
(#5793494)
Would you be willing to pay more for a higher SLA?
I agree - with real-time monitoring they could have seen it was down and at least tweeted to acknowledge it was down. What a piss take.