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Re:Our Recurring Payment Pricing Was Rejected by davefp on Monday May 27, 2013 @09:31AM (#5774560)
In the example situation the choice wasn't quite so clear, as IP was on the line too.

Regardless:

A customer wants to pay an exorbitant fee up front, and you're fretting? Why? Take their money.

Re:Our Recurring Payment Pricing Was Rejected by jasonwocky on Monday May 27, 2013 @09:40AM (#5774589)
A customer wants to pay an exorbitant fee up front, and you're fretting? Why? Take their money.

I agree. If you're bummed about the result, then I suspect that you priced at least one of the options incorrectly.

First pricing rule: price so that no matter what your customer selects, even if it's to not do business with you, you're indifferent.