Re:How to Revise an Email So That People Will Read It
by derefr on Wednesday April 22, 2009 @01:50AM
(#573585)
Have you tried eliminating the body of the message, and just sending the bullet-points? If the reader appreciates it because they're not going to read the rest of the message, why give them the rest of the message?
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Re:How to Revise an Email So That People Will Read It
by thorax on Wednesday April 22, 2009 @10:55AM
(#573981)
Good point. The terse details are there for two reasons:
* Stakeholders need specifics -- While some managers just need to skim, some peers and deeper stakeholders on the thread require details to validate the points because it impacts them specifically.
* Managers want access to details -- The manager wants to be able to skim, but also have details on a specific item if they choose to dive into it (now or later). It's hard to tell which ones these will be, so providing extra information after the heading allows them to pick and choose without obstructing their quick-skim-ability.