> It's the disconnect between what Google is (the 800 pound gorilla that can roll out a new product like an appliance manufacturer can roll out a new toaster), and how Google sees itself (the brave disruptive startup launching something cool in private beta).

How do you know this? I find this Request a clever way to stagger the release of the update. In case there happens to be any issues then only those who volunteered for the update would be affected, hopefully resulting in slightly higher patience.