The IRS has claimed that 'low level staffers' [1] are to blame for this. I find that chilling. It probably means that 'low level staffers' with an axe to grind have been wielding this power in unfair ways across the board. This just highlights a case where politics was an issue. But where else might someone have been treated unfairly for a petty reason? We should hold the IRS to a higher standard than this.

[1] http://www.latimes.com/news/politics/la-pn-irs-improperly-ta...