Techno Viking Takes Youtube Uploader To Court

Re:Techno Viking Takes Youtube Uploader To Court by michaelt on Friday May 10, 2013 @11:49AM (#5686842)

Warranty replacement costs are proportional to failure rate - for example, if 1% of devices will fail within 2 years, warranty costs would add 1% to the cost price.

What sort of electronics products have a failure rate so high that the costs of a 2 year warranty is anything but trivial?

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Re:Techno Viking Takes Youtube Uploader To Court by gnarbarian on Saturday May 11, 2013 @08:28PM (#5692654)

I am typing on a cheap Logitech K120 keyboard I got at Walmart. (at work I have a nice WASD[1] keyboard) I spent about $10 on this keyboard. if it stopped working in the next two years I wouldn't want to even bother dealing with the warranty mailing it back and waiting weeks for the replacement to arrive. I'd just throw it out and go buy another $10 keyboard.

1) http://www.wasdkeyboards.com/

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Re:Techno Viking Takes Youtube Uploader To Court by epsylon on Sunday May 12, 2013 @03:35AM (#5693508)

I'd say that you chose a poor example as Logitech's customer service (in Europe at least) is second to none. They will send you replacements for free very easily, while asking only minimal proofs (usually your serial number is enough). I know plenty of people who got their mouse or keyboard replaced in a few days after contacting customer service, without being asked to send the defective one.

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