> So, they take their free to play game, and add the ability to customize your characters in ways that don't affect gameplay that make them money, and they have all of a sudden ruined the integrity of the game?

I haven't played any TF2 and don't have any strong opinions on it, I just wanted to point out that it wasn't originally free to play. It was released as part of The Orange Box in 2007 and went free about 4 years later.