Amazing,
I have same feeling with Webmatrix.
I have reported many bugs on uservoice webmatrix site. When they come with v2 prev 1 I write 175 bugs in a text file and send them through MSDN contact page.
Later through their site their is hard to tell them every single bugs. When I tried to tell them more bugs the answer is write every bugs per thread.
I have write more then 500 bugs and the result is The application crash even today.
The same way When I report my bugs to Firefox or Chrome discussion people solve it better & FAST.
Years ago, I found a replicatable bug in Adobe Photoshop (CS2?) that required me to delete my config everytime and set PS up how I liked it. Adobe's acknowledgement took two weeks, then a month of triage, followed by a "Yes, we'll have it fixed in the new version when it ships. You can pre-order an upgrade for only $lots" and new version shipped 6 months later.
Yesterday I found a bug in a framework I use. Within 2 hours I'd found the line of source code responsible, fixed it and was on my way again.