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A comment on Very Short Reply Expected. Parent comment

Re:Very Short Reply Expected by blantonl on Sunday April 21, 2013 @07:42PM (#5586952)
I believe that Steve Jobs was one that practiced this when dealing with customers. And it seamed like his responses were always dead on target - whereas a PR team would launch into a long winded response to a customer, Steve summed it up in one sentence.

That surely drove Apple's PR team crazy...

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Re:Very Short Reply Expected by nemonoko on Sunday April 21, 2013 @08:06PM (#5587040)
I've seen people who are great at short emails... but I've also seen a lot of miscommunication when people shoot fragments back and forth. It's a fine line between concise and useless.
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Re:Very Short Reply Expected by gbog on Sunday April 21, 2013 @07:48PM (#5586976)
That's something I learnt the hard way: to customers, and internally between services, the less you write the best position you have.
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