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Re:Is Twitter overhyped? by wallflower on Thursday April 09, 2009 @11:11PM (#555631)
> I've never heard of one-to-one customer support over Twitter

Comcast http://twitter.com/ComcastCares

Re:Is Twitter overhyped? by jemmons on Thursday April 09, 2009 @11:33PM (#555651)
You either have a tenuous grasp on the definition of "one-to-one" or vastly overestimate Comcast.