Re:EBay Customer Service suggest use other sites- Not Ebay?
by manicbovine on Saturday April 13, 2013 @12:51AM
(#5542596)
Ok, I'll continue to show my ignorance here.
What is ebay supposed to do for you? They can't verify the transaction, so it'd be foolish of them to start issuing refunds from their own coffers. They can't force the seller to refund (as far as I understand).
I'm going off-topic about the perceived arrogance. I'm just curious about what you expected ebay to do.
But again, this is not about trust. Its about the eBay customer service response/arrogance.