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Re:How can we get Google Support? by tapp on Wednesday April 10, 2013 @04:19PM (#5527862)
No - this is not universally true.

e.g. Google Apps for Business is a PAID product that is not advertising supported.

The sales literature says "Count on our 24/7 customer support" - http://www.google.com/intl/en/enterprise/apps/business/benef...

Unfortunately, per my post above, customer support is basically every bit as lousy for customers of paid products as it is for users of free ones.

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