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Re:How can we get Google Support? by nathan_long on Wednesday April 10, 2013 @10:23AM (#5525290)
>> you can't create features or bugfixes simply by adding more developers to a project.

Sure. But you can spin up new projects - Google Glass, Google Fiber, etc etc, by spending your money building new teams instead of supporting existing products.

Again, I'm not saying they're right, but there is certainly an opportunity cost to providing support.

>> its budget is basically unlimited

Nobody's budget is unlimited. If nothing else, Google answers to shareholders.

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