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A comment on How can we get Google Support?. Parent comment

Re:How can we get Google Support? by MichaelApproved on Wednesday April 10, 2013 @05:59AM (#5524185)
He's only willing to pay for support when something goes wrong. That does not cover the cost of providing support. It must cover its costs with subscribing members who pay for service even when they don't immediately need it.

Its like healthcare. The system doesn't work if you don't pay when you're healthy and only decide to get coverage when you're sick.

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Re:How can we get Google Support? by Radim on Wednesday April 10, 2013 @06:17AM (#5524236) 

    Its like healthcare. The system doesn't work if you don't pay when you're healthy and only decide to get coverage when you're sick.
On the contrary, it works pretty well, in many countries across the globe.

You probably mean some kind of health insurance. In many countries, this insurance is actually a government tax, so you cannot opt out.

So the parallel here would be a mandatory "Google Support Tax" :-)

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Re:How can we get Google Support? by Kurtz79 on Wednesday April 10, 2013 @06:42AM (#5524301)
It's called Google AdWords.
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