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A comment on I'm disappointed by Instacart. Parent comment

Re:I'm disappointed by Instacart by bpatrianakos on Tuesday April 02, 2013 @02:09PM (#5481049)
They did. Emails get lost. Snail mail gets lost. It happens, it sucks but if companies have to refund people every time they don't get the memo about something we're all in for some trouble.
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Re:I'm disappointed by Instacart by tomguthrie on Tuesday April 02, 2013 @02:33PM (#5481236)
Sounds like a message during checkout (click checkout and instead of confirmation of order get a message explaining the change, and have to click checkout/confirm or something) would be helpful to alleviate this problem.
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Re:I'm disappointed by Instacart by alexwright on Tuesday April 02, 2013 @03:19PM (#5481530)
That would be totally reasonable, and it's something I see all the time. It's usually titled "We recently change how blahed blah works..."
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