People want point to point mass transit.

I'd love to use Mass Transit for my daily commute. But at 1 hour for taking the bus vs 10 minutes to drive, it just doesn't make sense.

People want a transit system that takes them where they want to go when they want to go, that is clean, that they don't have to share with strangers, that they won't have someone asking them for "spare" change [1], that has their personal accouterments available for them, that allows them to do other things with their time, that isn't terribly expensive, that doesn't smell like urine.

[1] http://www.davebarry.com/gg/newyork.html

[1] "I once watched three German tourists -- this is a true anecdote -- attempt to get off the northbound No. 5 Lexington Avenue IRT train at Grand Central Station during rush hour."

Yeah, taking the Lexington Avenue Line is usually a mistake if there's any alternative (e.g. walking, crawling, just staying home, or getting kidnappend and carted off to southeast asia for random organs to be harvested...) Rush hour just makes it worse.