Re:Google Introduces Same-Day Shipping to Compete With eBay ...
by huggah on Thursday March 28, 2013 @10:13PM
(#5458892)
The objective is same-day arrival, and it works pretty reliably as long as you order by 3pm or so (in my area, at least). More importantly, you're given a clear indication when you order when you will actually get it (you can choose a delivery window, and see which ones are greyed out).
The delivery windows go as late as 9pm, so I'm sure they will try to push back the last time at which you can order and still get it delivered same-day.
Now as long as they provide a tracking number(AWB) or the like you can see the progress with, then that does help greatly. If you can even have GPS tracking the last part and notification when hour away or within 5 minutes, well that would be great.
So that is why I don't get too excited about same day shipping. It is the hubs inbetween and there cut-off times that divide up the day so you could ship at 11pm and miss the 10pm cutoff for the hub transit and have to wait until the next one at 10am. In that case for you it makes no difference if 11pm or 9am. Though anybody who has had tracking information will know how weird some routes can be and wonder why they sit for almost half a day at some locations. Then there are customs if different countries are involved and more fun.
For me better item tracking would win over same day dispatch. I'd take a 5 day delivery window over a 1 day one if it meant I could refine the delivery time to a hour and not AM/PM. Though that may just be me.