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Re:Vanguard conditioning users for phone phishing atttempts by pheleven on Friday March 15, 2013 @01:36PM (#5381808)
They don't accept lower case - if you have capslock on you'll still be logged in. I don't think they accept all special characters either.
Re:Vanguard conditioning users for phone phishing atttempts by davidcuddeback on Friday March 15, 2013 @02:30PM (#5382166)
Ouch. I didn't know their passwords were case insensitive.

I thought they didn't accept all special characters either, but I just successfully changed my password with special characters that I don't remember them accepting last time I changed my password. I was successfully able to log in using a version of my new password with the case changed for some letters.

Re:Vanguard conditioning users for phone phishing atttempts by jbuzbee on Friday March 15, 2013 @02:01PM (#5381986)
You're right - I just tried my password using all caps instead of mixed-case - ouch!