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Re:Ask HN: Business Dying. Please Help. by chatmasta on Saturday March 02, 2013 @03:16AM (#5308937)
I disagree.

Stop focusing on building your brand and start focusing on distributing your product. You need to accept the fact that for whatever reason, people choose to label you as a foreigner because you cook ethnic food, so you lose branding credibility. Therefore, you need to outsource your branding. You can leverage your distribution channels to increase distribution and build your brand simultaneously. Your distribution channels are a) your restaurant, and b) a catering business. Why not sell your food to other catering companies? There is no reason for it to be exclusive to your own. When more catering companies sell your food, you control more distribution channels and move more product. Your product is your food, and that is what differentiates you.

Reduce the cost of preparing your food [1] and outsource distribution. Allow catering businesses to serve your food. Tell them you will give them a discount if they call it "<Your Last Name> Food." [2] From the sounds of it, customers love your food (demand is high) and few people know how to cook it (supply is low). So price can be high. Just show catering companies how much they can charge for your food, and they will jump at the opportunity to buy your food at seems like a large discount. Not only will they distribute your food, but they will build your brand because a positive brand for your food increases their sales.

[1] Start by reducing cost of labor (chefs, sous chefs, dishwashers, waitstaff) and inventory (make more efficient shopping trips).

[2] The name of your food is your only branding decision. Choose a good one.

Re:Ask HN: Business Dying. Please Help. by orangethirty on Saturday March 02, 2013 @08:49AM (#5309447)
Your post does not make sense. I tell him to go out and get sales (cash flow) now by going directly to his market. The samples are not for branding. The samples are necessary because nobody is going to order food without trying it first. The biggest issue with selling food is overcoming the fact that people are picky about food. Thus giving samples allows him to convert people into customers immediately. It's the best sales technique he can use at the moment.

Plus racism is going to help the business in this case. This is ethnic food. If some white dude went around selling his stuff people wouldn't buy it because it would not be authentic.

Re:Ask HN: Business Dying. Please Help. by huhtenberg on Saturday March 02, 2013 @04:16AM (#5309023)
> people choose to label you as a foreigner because you cook ethnic food, so you lose branding credibility.

This part makes no sense.

Re:Ask HN: Business Dying. Please Help. by DiabloD3 on Saturday March 02, 2013 @04:52AM (#5309087)
It does in general. Racism is still alive and well in the US, although if most white racists knew how many non-whites handled their food on a day to day basis, they'd starve to death.

That said, there is a lot less racism going on in the Bay Area. This shouldn't really be an issue as long as you speak clearly and enunciate your words (the hallmark of any good salesman, really).

Disclosure: I'm white.

Re:Ask HN: Business Dying. Please Help. by Mitchella on Saturday March 02, 2013 @05:28AM (#5309140)
In many ways though being a 'different'/'ethnic'/'cultural', whatever you want to call it, brand and marketing as such can be brilliant for a business. I come from an arab/white american background and everyone within that culture will stay loyal to anyone with a good business that is also arab(to some degrees of cultural diversity). With that comes your base market to keep your business going, then because of that loyalty you have people hear about it and come regardless of their backgrounds. If you're running a good business those people become loyal to your brand even if you don't sell hotdogs and hamburgers per se (the typical 'white american' food :P).
Re:Ask HN: Business Dying. Please Help. by huhtenberg on Saturday March 02, 2013 @09:05AM (#5309484)
No, what I meant is that white people selling ethnic food are actually in disadvantage. Curries are Indian, yakitories are Japanese, croissants are French. If they say satays are Indonesian, then, an Asian looking chef automatically scores extra points for being of a related origin.
Re:Ask HN: Business Dying. Please Help. by smtddr on Saturday March 02, 2013 @07:07AM (#5309294)
> That said, there is a lot less racism going on in the Bay Area.

I don't agree with that. I think it's just more hidden or wrapped up sarcastic "hipster" jokes. Something similar to http://jezebel.com/5905291/a-complete-guide-to-hipster-racis...

Disclosure: I'm black.

Re:Ask HN: Business Dying. Please Help. by asimjalis on Saturday March 02, 2013 @10:53AM (#5309813)
I found it hilarious that the author of this piece feels that calling a non-black person a "thug" is racist.

Um, the word thug is actually of Indian origin. It's borrowed into English. So based on this logic the original thugs who were Indian are now racist.

http://www.etymonline.com/index.php?term=thug

Re:Ask HN: Business Dying. Please Help. by smtddr on Saturday March 02, 2013 @11:13AM (#5309889)
I think what you're debating is similar to how someone could tell me "gay" means happy. Yes, we all know that's the origin of the word - but in 2013, if you hear someone describe someone else(or something else) as "gay" you can probably assume they don't mean "happy".
Re:Ask HN: Business Dying. Please Help. by mindcrime on Saturday March 02, 2013 @06:51PM (#5311695)
Disclosure: I'm white.

I never thought of "thug" as conveying an implication of the subject being black. "Thug" to me is more of a attitude / mindset / way of life, not something that corresponds to race. IOW, it's as easy to be a white "thug" as a black "thug". In fact, now that I think about it, the context in which I usually think of the word "thug" is the phrase "jack booted thug" which has connotations of Nazis, who were - as far as I know - mostly white. The other thing the word "thug" brings to mind for me, is the stereotyped image of a big white (Italian, probably) guy in an expensive suit, working as an "enforcer" for some mafioso type or something.

Maybe it varies by region, age or other factors, but I would not think of myself as being racist towards blacks by using the word "thug".

Re:Ask HN: Business Dying. Please Help. by asimjalis on Monday March 04, 2013 @10:17AM (#5318551)
Maybe in the US, but I am sure in India "thug" does not mean a black person.
Re:Ask HN: Business Dying. Please Help. by centdev on Saturday March 02, 2013 @09:29PM (#5312211)
"You need to accept the fact that for whatever reason, people choose to label you as a foreigner because you cook ethnic food, so you lose branding credibility. "

The comment lost its value with that one statement. Was there even info stated by the OP that this was the case? I know a few very high priced restaurants in NY that serve high priced "ethnic" food and the owners are both foreign but NOT from the region the food is from. They're branding is pretty strong.