Re:Show HN: We built a crowd-powered virtual assistant
by anandkulkarni on Wednesday February 27, 2013 @05:14AM
(#5291588)
I think the key advantage here is that it's not different folks each time. We allocate the same pool of people to collaborate on your work whenever possible, so you can train them and develop a trusted relationship.
Our thinking is that this gives you many of the same advantages of a VA, while having a staff to draw from and higher availability.
I'm hesitant about the concept of having multiple different people working on your tasks. I think this is ok for standardised tasks where there is a process that is followed every time. It's difficult if you have varied tasks. How can you develop trust in the relationship with a VA?