IMO, he's making it look worse. I didn't even know about this article and I've still mostly avoided reading about this stuff but my take away so far is that Elon's car is hard for normal people to use, and he's so aggressive at attacking anyone who would say anything bad about it that they're probably right.

Of course you can say "but, you're not even fully informed about the issues" and it's true, but neither will most consumers.