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A comment on HP Pavilion 14 Chromebook Officially Announced, Priced at $329.99. Parent comment

Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by madoublet on Monday February 04, 2013 @08:18AM (#5163905)
I have had no problem with the quality of HP machines. But, their support is horrible. I purchased a computer in late 2010 and in 2012 when Windows 8 came out, I could not upgrade it because they did not offer drivers for it. Their official policy (http://www8.hp.com/us/en/ad/windows-8/about-upgrading.html) is to only provide drivers for computers purchased after October 2011. A one year support window for products is completely unacceptable in my eyes.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by dman on Monday February 04, 2013 @10:00AM (#5164365)
Heres a tip if you want to buy hp - buy their enterprise class hardware (probook / elitebook). The support on those is very good.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by meaty on Monday February 04, 2013 @11:06AM (#5164800)
Bollocks - they are just as shit with respect to support.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by dman on Monday February 04, 2013 @11:34AM (#5165012)
Not in my experience - I have had spare parts overnighted to me on two occasions. Theres a 24/7 online chat which has had surprisingly good people that have been able to fix issues.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by meaty on Monday February 04, 2013 @11:53AM (#5165180)
What country are you in? I'm talking about UK support, so you might have better luck in another country.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by dman on Monday February 04, 2013 @12:13PM (#5165373)
I am in the US.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by mikeevans on Monday February 04, 2013 @10:10AM (#5164451)
I'd say the same about Dell.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by UnoriginalGuy on Monday February 04, 2013 @08:30AM (#5163958)
Just install the Vista/Windows 7 drivers. The majority of them will work without issue.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by meaty on Monday February 04, 2013 @08:40AM (#5163996)
That is true apart from Intel Graphics.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by UnoriginalGuy on Monday February 04, 2013 @08:51AM (#5164035)
Right, but those are supplied by Intel, not HP...
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by meaty on Monday February 04, 2013 @09:41AM (#5164264)
HP doesn't write or supply any drivers - they are all 3rd party packages rewrapped by HP.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by meaty on Monday February 04, 2013 @08:28AM (#5163950)
Contrary to this, I'm still getting driver updates for my 2007 ThinkPad T61.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by sspiff on Monday February 04, 2013 @09:09AM (#5164093)
I've bought many laptops, and regretted it every time I didn't buy a ThinkPad. That's not to say the others are bad. It's just that ThinkPads are in a class of their own.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by sspiff on Monday February 04, 2013 @09:10AM (#5164098)
I can't give you any experience on that front, since I mostly use Linux.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by kunai on Monday February 04, 2013 @10:36AM (#5164597)
"I miss the days when men were men and wrote their own device drivers." -- Linus Torvalds

Enough of that. Because Windows 8 uses the same kernel as Windows 7 (and Vista) with a minor .x upgrade, you should just use the 7 drivers, as they'll most likely work.

Anyway, I don't understand why you would want to "upgrade" to W8 anyway. It's not good at all unless you have a touchscreen, and the performance gains are very minimal. Just stick with 7, trust me, you'll be happier.

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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by meaty on Monday February 04, 2013 @11:08AM (#5164810)
That doesn't work for graphics drivers as there is a different driver model for Windows 8 than Windows 7.
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by kunai on Monday February 04, 2013 @11:33AM (#5165005)
But aren't the graphics drivers supplied by Intel or nVidia, not HP? Whenever I've had to download a graphics driver update it has always been from the manufacturer of the chip. I don't think HP is to blame for that...
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Re:HP Pavilion 14 Chromebook Officially Announced, Priced at... by meaty on Monday February 04, 2013 @11:56AM (#5165207)
Agreed - this is not HP's responsibility.
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