Part of the point is not that the article tells you something you didn't know, but that it describes bad situations in a heartfelt and humorous manner. e.g. Objectively, sure, most people would say "IT workers need certain tools to do their job". But obviously some managers and organizations don't get that. The list is funny, because I've seen these things happen, and I can empathize with the fight people went through while learning some of them.