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A comment on A Parable. Parent comment
One penny pinching solution, improperly evaluated, pissed off customers, made the company less efficient (man hours working on a previously smooth process), and resulted in a direct capital expense.
All in all, they probably took a loss.
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One penny pinching solution, improperly evaluated, pissed off customers, made the company less efficient (man hours working on a previously smooth process), and resulted in a direct capital expense.
All in all, they probably took a loss.