64 GB Surface Pro will only have 23 GB free

Re:64 GB Surface Pro will only have 23 GB free by freehunter on Tuesday January 29, 2013 @03:58PM (#5136212)

But you're not getting short changed. You're getting exactly what you paid for. It has a 64GB drive, this is fact. It has 23GB free. This is fact. That's exactly what you paid for. It's standard procedure in computing to list the spec for the hardware without taking into consideration the use of the hardware. When I go to Best Buy and buy a desktop with a 500GB drive, they call it a 500GB drive and not a 450GB drive, even though 50GB of it may be already in use by the OS and the crapware preinstalled.

Yes, storage matters, just like RAM, screen size, and processor speed matters. The fact that you're getting 23GB kinda sucks, but it's a known quantity. You're not being short changed if you receive exactly what you paid for.

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Re:64 GB Surface Pro will only have 23 GB free by mmatants on Tuesday January 29, 2013 @04:08PM (#5136283)

Users currently look at the 64GB number as a rough approximation of how much music/files/apps they can store on that device. Maybe they are wrong to do that, but that's the current intuitive assumption for Jane Doe buying an iPod. So with that assumption, they are certainly not getting what the box tells them.

The answer could be to e.g. publish a "usable space" amount on the box. Basically, to eliminate this misconception/miscommunication from the customer's mind.

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Re:64 GB Surface Pro will only have 23 GB free by nodata on Tuesday January 29, 2013 @04:42PM (#5136512)

But you're not getting short changed.

Yes I am. As an unknowledgable consumer, I would never expect two thirds of the advertised space to be unusable.

And as an unknowledgable consumer I will never need to know what an OS is, or why it is taking up the advertised space on my shiny new toy, which is quickly looking much less shiny, and in all honesty I am now beginning to dislike and mistrust.

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