This is where we disagree. I could certainly understand that they might thing there would be more of the 64G available to them, but if they were Microsoft Customers before this and the installed Windows on a 64GB drive they know that after the install not a whole lot is left for them.
Or was it your experience that every time they got a new machine they would complain "Wow, they did it again!" ?
It's a totally different machine to your average consumer. They more than likely think of it akin to an iPad and not a full blown PC.
Yes, the majority on this website know how available storage works but we as a whole are a very small minority in the PC consumer world.
What if someone told you that the exact same amount of "Storage space" is free on Windows 8 laptop with a 64GB SSD? Does that change your perception of the argument? I'm trying to ascertain whether or not you are comparing the space usage of the Surface Pro to that of a phone, a tablet, or a laptop. If so what was the basis for your comparison choice?
It's even simpler, when MS says 64GB, I'd wager that most people expect to have about 64GB free to fill. MS should make it clearer, this may be the 64GB version but with 23GB available.
Makes a lot of difference, so people should know what to expect: extra programs take space and so do movies, songs etc. This is vital, not some useless spec to brag about