The number of people who had "independent" fiber connections which were routed through the same channel and destroyed by the same backhoe is so high it's a meme among sysadmins.
Besides, what is it that you guys expect from a large scale provider of essentially experimental technology??
Get an islanding-capable inverter separating your internal power setup from grid, connect it with battery systems - you can control battery charging and have "microgrid UPS" then. Combine it with solar power feeding as second feed into inverter. Scale battery and solar panels as needed. If you have third input, can add three-phase genset (I recommend looking for propane fueled one if you don't want to care about fuel going bad)
But I was snarking on "provider". There are 100s of providers where I live but one grid and you can't use two concurrently.
My backup in the past has been a local library for internet and laptop power and everything else can wait.