> That just means the business automation is not deterministic, and highlights the issue with LLMs. The solution is not to switch providers but instead make the LLMs generate something that is deterministic given the same input.

I'm thinking of stuff that would typically be outsourced (like compliance stuff for identity verification et al), where it's really really hard to have deterministic rules.

LLMs are definitely a step up in dealing with fuzzy inputs, and enables you to mostly automate stuff that really wasn't feasible before.

But you do need really good evals and monitoring to make this work effectively.